Production AI and payments-fraud rescue
for subscription apps & SaaS.
I'm the operator subscription apps and SaaS founders call when they need AI shipped to production — not a deck about it — and when chargebacks spike or a card network comes knocking. Deep work on AI and payments fraud. Production artifacts, not strategy decks. Product Manager since 2020 at a privacy-focused subscription app with 200,000+ users.
Flagship engagements
Two flagship engagements for teams that need a specific outcome, not generic advice. Each one ends with production artifacts — code, live rules, or audit-ready documents.
AI Automations & Claude Implementation
Ship production AI end-to-end: Claude-powered chat widgets, semantic knowledge bases, and agentic coding workflows via SKILL.md files. Branded, deployed, working on your stack.
Chargeback Rescue & ECM Exit
Escape Mastercard ECM or Visa VAMP before the processor pulls the account. Stripe Radar rebuild, 3DS gating, dispute interception, and compliance documents that actually get accepted.
Chargebacks rarely start at the chargeback.
A dispute spike might be a sign-up filter letting card-testers in. A "didn't recognize the charge" wave might be a billing-descriptor problem. Treat the symptom and the ratio keeps climbing toward ECM or VAMP. I trace each dispute to the layer it actually came from.
Card testing & fake accounts
Velocity abuse, BIN-IP mismatch, and disposable-email signups that become tomorrow's disputes. Scored and tiered so real users get through.
3DS gaps & Link bypass
Where liability shift is missed and CVC/AVS checks get skipped. The two Radar rules that almost always false-positive — and the ones that don't.
Descriptors & dunning
Unrecognized billing descriptors and failed-payment retries that convert into "I didn't authorize this" disputes weeks later.
Interception & representment
Ethoca and Verifi alerts, Verifi RDR auto-resolution, and representment packages that actually win. Stop the dispute before it counts.
ECM & VAMP thresholds
The ratios Mastercard and Visa actually watch, where you sit against them, and the 90-day path back under the line.
Trace it to the real layer
"Your chargeback ratio isn't a checkout problem — your sign-up flow is letting card-testers in, and they dispute 30 days later." Operator-grade diagnosis finds the actual cause.
Real outcomes.
Engagements end with deployed code, live campaigns, and audit-ready documents — not strategy decks.
Chargeback reduction & ECM exit
Subscription app entered Mastercard ECM. Five systemic issues identified and remediated.
AI chat widget deployment
Help center transformed into a production AI experience with Claude-powered chat via Vercel Edge.
I work best with
- ✓Subscription mobile apps (iOS & Android) spending $10K+/mo on acquisition
- ✓SaaS companies with existing ad spend or growth teams needing specialist support
- ✓D2C brands with chargeback or fraud problems
- ✓Founders and growth leaders at Series A through Series C
- ✓Product teams wanting to ship AI features without hiring a full AI team
I don't work with
- ✕Pre-product companies looking for free advice
- ✕Agencies looking to resell my time
- ✕Clients seeking generic marketing strategy
Common questions
What size companies do you work with?+
Most clients are between Series A and Series C — companies with existing revenue, existing teams, and specific problems to solve. I occasionally work with bootstrapped subscription apps doing $1M+ ARR.
What does a typical engagement look like?+
Most engagements are either a fixed-scope sprint (one to four weeks) or a monthly retainer. Scope, deliverables, and timeline are defined upfront. No hourly billing.
How do you charge?+
Sprint engagements are fixed-price. Retainers are monthly. Day rates are available for specific audits. Engagements typically start at $3,500 for audits and $7,500 for sprints. Pricing is shared on the introductory call after scope is understood.
Can you work with my existing team?+
Yes. Most engagements involve embedding with an existing growth, product, or engineering team. I don't replace teams — I augment them.
Will you sign an NDA?+
Yes, a mutual NDA is standard before any commercially-sensitive discovery work.
What time zones do you work in?+
Based in Lebanon (GMT+3). Working hours are 12:00 to 23:00 Beirut time, which provides meaningful overlap with European business hours, US East Coast mornings and afternoons, US West Coast mornings, and late APAC.
Do you work with agencies?+
No. I work directly with founders, product leaders, and growth leaders inside operating companies.